What is the Booking Fee?
The booking fee is a fee paid by you, the Provider, to Truckit.net when a customer accepts your quote.
Why does Truckit.net charge a booking fee?
Running the Truckit marketplace involves ongoing costs. The booking fee helps us maintain and improve the platform for all users.
It contributes to the development and maintenance of core services like job alerts, tracking, billing, payment collection and payout. It also helps cover the cost of generating job leads and marketing your services to potential customers.
How is the booking fee calculated?
The booking fee is capped at 15% of the Total Quote Amount and is calculated using a dynamic sliding scale based on the quote value and freight category. The higher the quote value, the lower the percentage.
How can I see what my booking fee is?
When you place a quote, you'll see two fields:
Total Quote Amount (what the customer pays)
Provider's Amount (what you receive)
Enter a value in one, and the other will automatically update.
The difference between these two amounts is the booking fee, which may vary depending on the job category, value, and other factors.
For accepted quotes, you can view your booking fee by going to:
Account Settings > Financials, where you’ll find a detailed table and can download your invoice.
When and how do I pay the booking fee?
The booking fee is only charged once your quote is accepted.
If the job uses Truckit Pay, the fee is automatically deducted from the payout you receive once the delivery is confirmed.
Is the booking fee subject to GST?
Yes. Truckit.net is registered for GST, and the booking fee includes GST in accordance with Australian tax laws.