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I am a Customer
Get Quotes (Creating a Listing)
Is there a fee to sign up?
How Does it Work?
Get Quotes (Create a Job Listing)
Selecting a Category
Unsure of Weight and Dimensions
My job has multiple Pick Up or Delivery Addresses
Selecting Loading and Unloading location/requirements
Comparing and Accepting Quotes
Truckit Messaging System - Public and Private
Inviting Providers to Quote
Types of Providers
Can I trust the providers?
Accepting a Quote (when do I Pay?)
Can I contact the Transport Providers?
Do I Have to Choose a Quote?
Choosing a Quote - Things to Consider
I can't find the Providers business on Google or Facebook?
Provider Feedback and Provider Level (coloured star) - what does this mean?
Can providers pick up from an Auction House (Grays, Pickles etc)?
I have created a listing, what next?
Listing Statuses and what they mean?
Can I Edit my listing?
My listing has expired but I want to accept a quote?
Relisting an Expired, Withdrawn or Cancelled Listing
List Similar Jobs
Transfer a Listing to another Account
How long will it take to receive quotes?
The provider hasn't responded to my messages?
Payment and Fees
Is the Quote amount all inclusive?
How does Truckit make money?
How to obtain an invoice/receipt
Secure payment methods
Cancelling a Job
Requesting a Cancellation
Registration and Accounts
Creating an Account
How do I Close my Account
Disputes and Cancellations - Preventing and Resolving
Safety when Shipping
Freight Specific Questions
Car Transport FAQs
Moving House FAQs
Moving a Car
Why can't I post my phone number or email?
I am a Transport Provider
How do I sign up?
Winning your First Job
Is there any Fees or Costs in being a Provider on Truckit?
My ID Documents Won't Upload
How do I receive payment for My Jobs
How to Win More Jobs
Search for Jobs
Search for Jobs Filters
Customer types and icons
Quoting, Payment and Fees
How do I place a quote?
Can I change/edit my quote?
Terms and Conditions - Best Practice
Ratings and Reviews
Cancellations and Feedback
How Ratings are Calculated
Getting the Job Done
The importance of completing jobs successfully
Mark as Collected and Delivered
Partners and Resources
Trust, Safety & Disputes
Account setup and maintenance
Community Guidelines and Policies
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