When you Proceed to Accept a quote on Truckit you will see a variety of payment methods to pay with to secure your booking. One of these options is 'Bank Transfer OR PayID'. To pay with Bank transfer or PayID simply select the option on the checkout page and click 'Pay Now' (shown below).
Once you click 'Pay Now' you will be shown the payment instructions on screen.
Please note: we do not send payment instructions via email.
Example Payment Instructions
How to Make a Payment via PayID
Paying by bank transfer using PayID is quick and easy. Just follow these steps:
Log in to your online banking or mobile banking app.
Create a new payee.
Select PayID as the payment method. This may appear as “Pay to an Email Address” or “Other PayID,” depending on your bank.
Send the exact amount shown on your booking page to Truckit’s PayID: payments@truckit.net
Enter the reference exactly as provided in the Payment Instructions into both the Description and Reference fields.
⚠ Important: Do not include any extra text or leave the reference blank. Entering anything other than the supplied reference may result in your payment being rejected.
If you are having trouble making the payment, Australian Payments Plus have a handy guide which allows you to search for your bank or financial institution and gives you specific instructions. While the majority of larger banks have adopted PayID it is not available with all banks and financial institutions. If your bank does not offer PayID payments, then you will have to consider one of the other payment options (bank transfer via BSB & account number or card payment).
Please note: you do not need to have your own PayID (phone or email) created in your bank to be able to make a payment to a PayID. Additionally, payments made via PayID can take up to 24 hours to clear. If your pickup is urgent then please switch to card payment.
Read the PayID bank by bank guide here.
How to Make a Payment via BSB & Account Number Bank Transfer
Log in to your online banking or mobile banking app.
Create a new payee.
Select to send money to a BSB & Account Number
Send the exact amount shown on your booking page to Truckit’s bank details
As the account number provided is unique to your Truckit account, no reference is required. Additionally, there is no specific account name, however, if your bank requires one please enter 'Truckit' or 'Truckit.net'.
The BSB belongs to our trusted third-party payment provider, which facilitates secure transactions for our platform. Some banks may trigger an alert due to enhanced fraud screening measures.
Please note: payments made via bank transfer can take up to 3 days to clear. If your pickup is urgent then please switch to card payment.
For both payment options - once we receive the funds both you and the provider will receive a booking confirmation email.