For Customers
If you wish to close your customer account, please do the following:
- Log in to your account at www.truckit.net/login
- Then navigate to the menu bar which is located on the left hand side on desktop or on mobile select the 3 bars in the top right hand side:
Desktop:
Mobile:
- Select Account Settings > Profile
- Select 'Edit Profile'
- Scroll to the bottom of the page where you shall find an option for 'Close Account'.
There will be a section provided for you to leave your reason when submitting the closure request. We appreciate any feedback or reasons why you might be closing your account, as we are constantly looking for ways to improve our service.
For Transport Providers
To close your account, you will need to contact support@truckit.net
Once we have verified that you do not have any active quotes, jobs in progress or pending payments then we will be able to close your account.