The best person to ask any questions regarding your quote is the transport provider who submitted the quote. Truckit makes it easy to ask your provider using our messaging system.
You will find the messages system by logging in to Truckit.net and going to your listing page. Scroll down to your quotes and click on any quote to expand the full quote terms and the quote messages section.
Once you have accepted a quote and booked the job, your messages with the Provider now become private. You will also now receive the Providers phone number and email address for peace of mind.
However, it is recommended to continue your communication with the Provider through the Messaging system as this will retain a log of your conversation, which can help resolve any unlikely disputes. Dealing direct with the Provider on the phone may seem easy, but there is no record of what has been said or agreed upon if issues arise. If you do speak to them on the phone, it is recommend to message the provider afterwards with the key points that was said/agreed to on the call so there is a written log.