Truckit Pay is Truckit's secure payment system which ensures you get paid promptly upon completion of a job and do not have to chase up your customers for payment.
When you quote with Truckit Pay as your payment terms, invoicing and payment processing is taken care for you. Once your quote is accepted, a customer pays the full quote amount upfront on the Truckit platform and your funds are then held securely in your own digital wallet.
When you deliver the items, simply mark the job as delivered and the customer will be immediately prompted to confirm. Once confirmed, your funds will be released to your nominated bank account. Our payment provider processes batches twice daily, from Monday to Friday. Funds are then subject to standard bank processing times, but in most instances, they will appear in your bank account within 24 hours. However, initial payments to a new payee may require 24-48 hours to clear. Please note if the customer fails to respond, after 72 hours the job will auto-complete and funds will be released. The sole method by which customers can halt the payment is by disputing the delivery, however, please note funds can only be withheld for non-delivery of their goods.
To add or change your preferred bank account simply go to Account Settings> Payout Methods. When placing a quote, select Truckit Pay as your payment terms, if they are not already.
*Please note all jobs under $5000 are mandated to Truckit Pay.
FAQs
Does Truckit earn interest on my funds held?
No, Truckit does not have access to your funds and hence does not earn any interest on the funds
Are there any extra fees when using Truckit Pay?
No, there are no additional costs or fees when using Truckit Pay