Truckit Pay - FAQs for Transport Providers
Truckit Pay is Truckit's secure payment system which ensures you get paid promptly upon completion of a job and do not have to chase up your customers f...
Fri, 20 Jun, 2025 at 2:23 PM
Truckit Pay enhances success rates According to Truckit's data, Providers who utilise Truckit Pay as their payment option, experience a notably higher ...
Tue, 10 Jun, 2025 at 4:11 PM
To begin receiving Truckit Pay funds you will need to add your preferred bank account. To do this, simply login to Truckit and go to Account Settings>Pay...
Tue, 10 Jun, 2025 at 4:58 PM
Quote is accepted - customer pays full amount Once your Truckit Pay quote has been accepted, the status of the listing will go from 'Active' to ...
Wed, 11 Jun, 2025 at 3:51 PM
Please note: This information is only for accepted quotes where your selected payment terms were 'Truckit Pay'. All other jobs will be paid using th...
Wed, 11 Jun, 2025 at 4:00 PM
Sometimes a job may be different to what was described in the listing. This can happen due to factors like the size or weight of items being different to wh...
Fri, 20 Jun, 2025 at 2:22 PM
What is a chargeback? A chargeback occurs when your customer contacts their bank or credit card company to dispute the charge for an order that they placed...
Thu, 12 Jun, 2025 at 2:52 PM
When undertaking a job that uses the payment terms of Truckit Pay you are required to login and mark the job as delivered once you have delivered the items....
Wed, 11 Jun, 2025 at 4:31 PM
When a Truckit Pay job is marked as delivered and then confirmed by your customer your payment will be queued for release by Truckit's payment service p...
Wed, 11 Jun, 2025 at 4:55 PM
Sometimes things change, perhaps you only ended up taking one item for the customer instead of two due to a change in circumstance. This is why Truckit Pay ...
Fri, 13 Jun, 2025 at 12:51 PM