Truckit Support

Truckit Pay is Truckit's secure payment system which ensures you get paid promptly upon completion of a job and do not have to chase up your customers f...

Truckit Pay enhances success rates According to Truckit's data, Providers who utilise Truckit Pay as their payment option, experience a notably higher ...

To begin receiving Truckit Pay funds you will need to add your preferred bank account. To do this, simply login to Truckit and go to Account Settings>Pay...

Quote is accepted - customer pays full amount Once your Truckit Pay quote has been accepted, the status of the listing will go from 'Active' to ...

Please note: This information is only for accepted quotes where your selected payment terms were 'Truckit Pay'. All other jobs will be paid using th...

Sometimes a job may be different to what was described in the listing. This can happen due to factors like the size or weight of items being different to wh...

What is a chargeback? A chargeback occurs when your customer contacts their bank or credit card company to dispute the charge for an order that they placed...

When undertaking a job that uses the payment terms of Truckit Pay you are required to login and mark the job as delivered once you have delivered the items....

When a Truckit Pay job is marked as delivered and then confirmed by your customer your payment will be queued for release by Truckit's payment service p...

Sometimes things change, perhaps you only ended up taking one item for the customer instead of two due to a change in circumstance. This is why Truckit Pay ...