Truckit Support

Truckit pay is a secure payment system offered by Truckit.net to ensure smooth and safe payment upon the completion of a job. If you are signed up and o...

Truckit Pay increases success rate TruckIt's data shows that on average, Providers who offer Truckit Pay as the payment terms on their quotes have a s...

To begin offering and accepting Truckit Pay from your customers you will need to sign up and add a bank account (see steps below) and then select 'Truc...

Quote is accepted - customer pays full amount Once your Truckit Pay quote has been accepted, the status of the listing will go from Active to Booked. The c...

Please note: This information is only for accepted quotes where your selected payment terms were 'Truckit Pay'. all other jobs will be paid using ...

Sometimes a job may be different to what was described in the listing. This may be due to size or weight of items, changes to locations, loading situation c...

What is a chargeback? A chargeback occurs when your customer contacts their bank or credit card company to dispute the charge for an order that they placed...

When undertaking a job that uses the payment terms of TruckIt Pay you are required to login and mark the job as Delivered once you have delivered the items....

When a Truckit Pay job is marked as delivered and then confirmed by your customer your payment will be queued for release by Truckit's payment service ...