If you have purchased Shipping & Delivery Insurance for your job, you can initiate a claim via Truckit.net. See below for steps:


  1. Login to Truckit.net
  2. Go to Listings & Bookings and click on the listing for which you wish to make an insurance claim.
  3. Once the listing page has loaded, you will find all insurance information and the 'Make an Insurance Enquiry' option in the insurance block found on the right hand side (See below).
  4. Follow the prompts from there and a representative from National Transport Insurance (NTI) will contact you as soon as possible. Please contact support@truckit.net if you do not hear from an NTI representative within 3 business days of lodging your enquiry/claim. 

Example: