Once you have accepted a quote you will receive an email with the Provider's contact details. They will also receive an email with yours. You can now contact them by phone or email as well as the Truckit private messaging system.
The best way for Customer and Transport Providers to communicate, both before and after a Quote has been accepted, is is via the Truckit messaging system found attached to each quote on any Listing.
Once a Quote has been accepted, the messaging system between Customer and their chosen Provider now becomes private, allowing both parties to share contact details to arrange Pickup and Delivery.
It is always recommended to use the Truckit messaging system, even after a job is booked, as this will retain a log of your conversation which can be reviewed in the unlikely event of a dispute or cancellation.