To enhance communication between customers and providers, Truckit shows providers when a customer is online and vice-versa.
You will find a customers online status by going to their job page and scrolling down to the messages section. Next to their name you will see their online status (see below).
Customer online statuses
Online (solid green circle): User is online now
Offline (grey circle): User is not online
Example of a customer who is Online (green circle)
Example of a customer who is Offline