Truckit Support

Signing up as a transport Provider 2

• How do I sign up?
• My ID Documents Won't Upload

Getting Started - Top Tips 2

• The Keys to Success Guide
• Winning your First Job

Searching for Jobs 6

• Job Alerts - Find Relevant Jobs Fast
• Search for Jobs Filters
• Saved Searches
• Identifying repeat and business customer
• What is a Premium Listing?

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Editing your Profile 7

• Provider Types
• Win more jobs with Smart Matching
• Can I have more than one contact email address on my account?
• Adding your fleet of vehicles to your profile
• Adding a Terms and Conditions document

View all 7

Quoting and Messaging 9

• How do I place a quote?
• Can I change/edit my quote?
• Truckit Rules - Messaging and Quoting
• Terms and Conditions - Best Practice
• Can I subcontract jobs?

View all 9

I won a job - what happens next? 7

• The importance of completing jobs successfully
• Mark as Collected and Delivered
• How do I download a copy of my invoice?
• Safe Shipping Guidelines for Transport Providers
• Request a Cancellation (Provider)

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Ratings and Reviews 4

• Positive Feedback, Completion and Cancellation Rate
• How your Positive Feedback ratings is calculated
• Responding to negative feedback
• Getting feedback for jobs

Instant Quotes 2

• What are Instant Quotes?
• How do I add instant rates?

Email Alerts, Notifications and Saved Searches 2

• Why am I receiving so many 'New Quote Request' emails?
• Turn on/off Push Notifications

[NEW] Book Now 1

• Introducing Book Now

Trust, Safety & Disputes 1

• Preventing chargebacks

Community Guidelines and Policies 3

• Terms & Conditions for Providers (Transport Provider Agreement)
• How to report content that breaches Truckit's rules (Providers)
• Phoenixing Policy

Tax 1

• Changing your invoice settings

Truckit Provider App 1

• Truckit Tracking - Everything you need to know as a Provider