Sometimes a job may be different to what was described in the listing. This may be due to size or weight of items, changes to locations, loading situation changed etc.
Truckit now has a Request Increase option for jobs using Truckit Pay as their payment terms. It is recommend that you contact your customer via the Truckit messaging before sending a 'Request for Increase' in order to maintain full transparency.
To find this option, go to My Jobs and open up the job you need increased. Once on the job page you will see the option to Request Increase. Enter an additional amount and you will then see 'Your Take Home Amount' which is the additional amount that you will be paid for this job.
Request to send the request to your customer. They will then have to accept or decline the increase. It helps if you have some proof as to why you are requesting the increase. If the dimensions or weight has changed, then supporting documentation or photos will be required. After the increase has been accepted, please complete the job and use the normal process to Mark the job as Delivered. This will release your original Provider Amount and any additional accepted Take Home Amount to your nominated bank account.
