Securing your first job on Truckit can feel like the biggest hurdle—but with a few smart strategies, you’ll be well on your way to completing multiple jobs, building a solid reputation, and earning valuable feedback. Here’s how to get started strong:
Quote Competitively—But Fairly
A competitive rate is often the first thing customers look at, but that doesn’t mean you should undercut your value. Provide a fair quote that reflects the quality of your service. When customers see value and professionalism, they’re more likely to book.
Set Clear Terms and Conditions
Be upfront about your service. Outline your Terms and Conditions clearly in your Quote Specific Terms. Let customers know what to expect, what’s included in the price, and how you’ll handle their freight. This transparency increases trust and can lead to better feedback and more bookings.
Complete Your Provider Profile
A complete profile shows you’re serious. Include as much relevant detail as possible—your experience, services, vehicle type, equipment used, and anything else that might give a customer confidence in your ability to deliver.
Communicate Early and Often
Communication is the key difference between a good and a great provider. Be clear and concise in your quote terms, respond promptly to questions, and keep your customer updated throughout the job. Even minor delays are usually understood if you communicate proactively and politely.
Explain Your Freight Handling
Show customers you care about their freight. In your quote, detail the materials and methods you use to secure and protect items—like straps, blankets, or trolleys. This shows professionalism and attention to detail.
Respond Quickly
Truckit is a competitive marketplace, and customers often go with the first suitable response they receive. If you can reply to messages and quotes promptly, you’ll significantly increase your chances of winning jobs.
Ask the Right Questions
Don’t be afraid to clarify details with customers. Ask about pick-up readiness, access restrictions, or loading/unloading facilities. This shows initiative and ensures you’re taking on jobs that are a good fit for your setup.
Request & Leave Feedback
After completing a job, leave polite and constructive feedback for the customer—and ask them to do the same for you. A strong feedback history quickly becomes one of your most powerful tools to win future jobs.
By following these tips, you’ll put your best foot forward from day one on Truckit and set yourself up for ongoing success. Good luck!
For More Tips
Check out our Keys to Success guide for more helpful advice on growing your business on Truckit.