Active: Listing is live on the marketplace, visible to our network of Transport Providers who can Quote directly to the Customer.
Withdrawn: Listing has been withdrawn by the customer, all Quotes have been Declined.
Booked: Customer has accepted a Quote and booked the job. The Provider and Customer should contact each other to organise Pickup and Delivery.
Expired: Listing has run out of time, no new Quotes can be placed, the Customer should choose a Quote quickly (all remaining active Quotes will automatically expire 24 hours after the listing expires). The customer can also relist the job to place it back to active so providers can continue quoting. To find out how to relist a job click here.
Job Started: Provider is on the way to the collection point.
In Transit: Customer or Provider has marked the Item(s) in the listing as being Picked Up, Delivery is on the way.
Delivered: Customer or Provider has marked the Job as Delivered, awaiting confirmation from the other party. Job will auto-complete after 72 hours if the provider has marked as delivered so if your goods have not been delivered please dispute the delivery. Learn more here.
Complete: Listing has been marked as Delivered and confirmed by both Customer and Provider, Feedback has been left on the Listing.
Cancelled: Listing was requested to be Cancelled by either Customer or Provider, this Request has been confirmed by both parties and has been approved by a Truckit Administrator.
Pending Cancellation: Cancellation has been initiated by either Customer or Provider and the other party has yet to respond.
Pending Admin Cancellation: Both Customer and Provider has cancelled the job on their end and admin is reviewing to process the refund.