Please note: This information is only for accepted quotes where your selected payment terms were 'Truckit Pay'. All other jobs will be paid using the Booking Deposit model.
When you have delivered a job and clicked 'Mark as Delivered' your customer will be sent a notification asking them to confirm delivery of the job.
The customer will then be asked to confirm delivery, after which the payment held on your behalf will be released to your nominated bank account. Please note if the customer fails to respond, after 72 hours the job will auto-complete and funds will be released. Our payment provider processes batches twice daily, from Monday to Friday. Funds are then subject to standard bank processing times, but in most instances, they will appear in your bank account within 24 hours. However, initial payments to a new payee may require 24-48 hours to clear.
Find out how to find Truckit Pay payments on your bank statement: