Please note: The following information is for Providers using the standard Booking Deposit payment model. For Providers using the secure payment method Truckit Pay, read more here about receiving payment.
Once a customer accepts your quote via Truckit, they will pay the deposit (Truckit fee) to us, meaning the job is booked and the remaining balance now becomes due and payable to you.
How and when you collect the remaining balance from the customer is based on the agreement you have made either in your quote specific terms or via the Truckit messaging system.
It is highly recommended to state your payment methods and terms clearly in your 'Quote Specific Terms' whenever you submit a new quote in order to avoid unnecessary disputes. You can even save a template of your terms and conditions which you can easily select when placing a new quote, rather than having to type it out each time.