To get feedback for a job, you must first deliver the goods.


  • Login to your account
  • Navigate to 'My Jobs'
  • Click on the desired job to bring up the listing page
  • You will then see the action button 'Mark as Delivered'
  • Click this and you will be asked to leave feedback for the customer. You can also upload proof of delivery.
  • Truckit will then send the customer an email asking them to confirm delivery of their items and leave you feedback to complete the job.


Website view: 


App view:


PLEASE NOTE: The customer also has the option to mark a job as delivered. In this case, you will receive the email asking to confirm delivery. To do this, please do the following:

  • Login to your account
  • Navigate to 'My Jobs'
  • Click on the desired job to bring up the listing page
  • You will then see the action button 'Mark as Complete'
  • You will need to leave the customer feedback to move the job to the status of 'Complete'.