To get feedback for a job, you must first deliver the goods.
- Login to your account
- Navigate to 'My Jobs'
- Click on the desired job to bring up the listing page
- You will then see the action button 'Mark as Delivered'
- Click this and you will be asked to leave feedback for the customer. You can also upload proof of delivery.
- Truckit will then send the customer an email asking them to confirm delivery of their items and leave you feedback to complete the job.
Website view:
App view:
PLEASE NOTE: The customer also has the option to mark a job as delivered. In this case, you will receive the email asking to confirm delivery. To do this, please do the following:
- Login to your account
- Navigate to 'My Jobs'
- Click on the desired job to bring up the listing page
- You will then see the action button 'Mark as Complete'
- You will need to leave the customer feedback to move the job to the status of 'Complete'.