Ratings and Reviews

Cancellations and Feedback
In majority of cases, cancellations are a result of unavoidable circumstances and can be understood and accepted by the customer, provider and Truckit. ...
Thu, 2 Aug, 2018 at 1:35 PM
How feedback % is caclulated
A provider's "Positive Feedback" rating is a score of the percentage of jobs that have been completed with positive feedback over the past 12...
Wed, 22 Jan, 2020 at 1:59 PM
Responding to negative feedback
Sometimes things don't go as planned when undertaking a job, the customer may not have the same opinion as you and is entitled to leave a rating and re...
Wed, 23 Sep, 2020 at 11:50 AM