Ratings and Reviews

Positive Feedback, Completion and Cancellation Rate
POSITIVE FEEDBACK = Positive feedback divided by (positive feedback + negative feedback), for all completed and cancelled jobs over the past 12 months. ...
Wed, 24 Apr, 2024 at 11:36 AM
How your Positive Feedback ratings is calculated
Positive Feedback Score takes into account all the Positive and Negative ratings you have received in the last 365 days. This includes ratings for both comp...
Fri, 10 Jun, 2022 at 3:55 PM
Responding to negative feedback
Sometimes things don't go as planned when undertaking a job, the customer may not have the same opinion as you and is entitled to leave a rating and rev...
Wed, 23 Sep, 2020 at 11:50 AM