Ratings and Reviews

Completion and Cancellation Rate
A Provider's completion rate is a measure of how many jobs they book that they then complete.  When a job is cancelled with a negative rating it wi...
Fri, 10 Jun, 2022 at 4:11 PM
How your Positive Feedback ratings is calculated
Positive Feedback Score takes into account all the Positive and Negative ratings you have received in the last 365 days. This includes ratings for both comp...
Fri, 10 Jun, 2022 at 3:55 PM
Responding to negative feedback
Sometimes things don't go as planned when undertaking a job, the customer may not have the same opinion as you and is entitled to leave a rating and re...
Wed, 23 Sep, 2020 at 11:50 AM