To mark a job as delivered:
- Login to Truckit.net
- Go to Listings & Bookings
- Click on the listing you are ready to mark as delivered. This will load your listing page where you will see an orange action button titled 'Mark as Delivered'.
- Clicking this button will open a form where you can provide feedback on the provider. You will be asked to:
Select an overall rating (positive, neutral, or negative).
Rate the provider on each listed criterion using a 1–5 star scale.
Leave written review comments.
Please provide honest feedback, as it helps future customers make informed decisions and assists our management team in reviewing provider performance.
Important: Marking a job as Delivered will automatically release payment to the provider. Please ensure your items have been delivered in full before doing this.
Mark as delivered button:
Feedback Form:
To mark a job as complete:
- Login to Truckit.net
- Go to Listings & Bookings
- Click on the listing that is in the status 'delivered'. This will load your listing page where you will see an orange action button titled 'Mark as Complete'.
- Clicking this button will open a form where you can provide feedback on the provider. You will be asked to:
Select an overall rating (positive, neutral, or negative).
Rate the provider on each listed criterion using a 1–5 star scale.
Leave written review comments.
Please provide honest feedback, as it helps future customers make informed decisions and assists our management team in reviewing provider performance.
Important: Marking a job as Complete will automatically release payment to the provider. Please ensure your items have been delivered in full before doing this.
Mark as complete button:
Feedback Form:
If your items have not been delivered and you are being prompted to release funds then please login to your account immediately to dispute the delivery. Failure to complete this within a 72-hour timeframe after the provider indicates that the job has been delivered will lead to the job being auto-completed and the funds being released. If you encounter any issues with this, please reach out to Truckit Support at 1300 859 850 and we will be happy to assist you.
Dispute delivery button:
