Transport Provider FAQs

FAQs for new and prospective transport providers

What is the Truckit fee?
When you click  to ADD QUOTE on a listing, you will find two boxes, 'Total Quote Amount' and 'Provider Quote Amount'. Entering a value...
Thu, 2 Jun, 2022 at 12:43 AM
I can't see all My Quotes/Jobs?
When viewing My Jobs or My Quotes, you can apply filters to only show quotes/jobs in certain statuses e.g. Active, Expired, Booked, Cancelled. If ...
Thu, 2 Jun, 2022 at 12:43 AM
Why can't I see ADD QUOTE or SEND MESSAGE?
The most likely answer is that you are not logged in. To check if you are logged in, look at the top right of screen, if you click the menu button...
Thu, 2 Jun, 2022 at 12:43 AM
How do I get 100% profile completeness?
Completing your profile is an easy way to show customers that you are serious about your work and display some further information about your business the...
Thu, 2 Jun, 2022 at 12:43 AM
Getting feedback for jobs
To get feedback for your job, you must first deliver the goods. Then go to My Jobs and click on the job to bring up the job page.  You will the...
Thu, 2 Jun, 2022 at 12:43 AM
Become a provider
To become a transport provider you will need to supply: An active, current ABN A current Photo ID (Drivers Licence or Passport only) Proof ...
Thu, 2 Jun, 2022 at 12:43 AM
Edit my profile
To edit your public profile, go to Menu > Account Settings > Edit Profile From here you can edit your 'About Us,' vehicle types an...
Thu, 2 Jun, 2022 at 12:43 AM