I won a job - what happens next?

The importance of completing jobs successfully
Communication is Key Successful jobs start the moment you win the booking. Contact the customer as soon as possible to confirm next steps and create a posi...
Fri, 25 Jul, 2025 at 2:46 PM
Mark as Collected and Delivered
Truckit.net includes action buttons — Mark as Collected and Mark as Delivered — to help track a booked job through to successful delivery. Please ens...
Fri, 25 Jul, 2025 at 3:07 PM
Contacting the customer after booking
Once your quote has been accepted, you will receive a booking confirmation email with the contact details of the customer. We recommend reaching out to your...
Fri, 25 Jul, 2025 at 4:23 PM
How do I download a copy of my invoice?
As a Transport Provider, you pay Truckit.net a booking fee for every accepted quote. If using Truckit Pay: The booking fee is automatically deducted fr...
Fri, 25 Jul, 2025 at 3:21 PM
Safe Shipping Guidelines for Transport Providers
Most freight jobs are completed without issues, but taking a few precautionary steps can help avoid disputes, delays, or unexpected complications. The guide...
Fri, 25 Jul, 2025 at 4:29 PM
Request a Cancellation (Provider)
If for some reason you need to cancel one of your jobs, simply go to 'My Jobs' and click on the job that needs cancelling. Once on the listing p...
Fri, 25 Jul, 2025 at 4:32 PM
I can't see all My Quotes/Jobs?
When viewing My Jobs or My Quotes, you can apply filters to only show quotes/jobs in certain statuses e.g. Active, Expired, Booked, Cancelled. If you ar...
Tue, 29 Jul, 2025 at 3:56 PM
How do I receive payment for jobs using alternate payment terms
Please note: The following information is for providers using the Booking Deposit payment model for jobs with alternate payment terms (only available on job...
Tue, 29 Jul, 2025 at 4:04 PM