Trust, Safety & Disputes

Safe Shipping Guidelines for Customers
While the majority of freight jobs are completed without any complications, as with any goods or services purchased, it is worthwhile taking steps to ensure...
Fri, 13 Jun, 2025 at 3:44 PM
What should I do if someone wants to cancel a Truckit Pay job for off-platform payment?
There may be various reasons why someone wants to cancel a Truckit.net job in order to arrange payment outside the platform. However, industry data and expe...
Fri, 20 Jun, 2025 at 11:33 AM
What do I do if I have a problem with my delivery?
99% of jobs are completed without a hitch, although in the unlikely event that something goes wrong it is important to know how you can resolve any issues. ...
Fri, 9 May, 2025 at 3:08 PM