Truckit Pay - FAQs for Customers
Truckit Pay is a secure payment method offered via TruckIt that ensures payment for a freight job is paid and secured upfront from a customer at the time of...
Wed, 2 Sep, 2020 at 3:49 PM
No, not all quotes you receive make use or allow the payment terms/method of Truckit Pay. The transport Provider who submitted the quote must elect to use T...
Wed, 12 Aug, 2020 at 1:32 PM
Once your Provider delivers your item(s) they are required to login to Truckit.net and mark the job as 'Delivered'. Once they have done this, you ...
Tue, 11 Aug, 2020 at 1:36 PM
If you have received an email asking you to confirm delivery but your items has not been delivered, please login immediately to Truckit.net and go to your l...
Thu, 27 Aug, 2020 at 5:23 PM
Sometimes the location, description, size or scale of the job may change from what was originally listed. In these situations your transport Provider m...
Wed, 12 Aug, 2020 at 1:38 PM
This article outlines in what circumstances you are able to initiate a TruckIt Pay dispute (Part A) and how you can raise a TruckIt Pay dispute and the sub...
Tue, 15 Sep, 2020 at 4:17 PM